Frequently asked questions

Mercadex helps online sellers onboard to European and global online marketplaces — from choosing the right channels to getting listings live and supporting you afterwards. We are an independent onboarding partner, not a marketplace ourselves.

No. Marketplace names on this site are examples of the kinds of channels sellers can be onboarded to. Mercadex is independent and not affiliated with, endorsed by, or contracted to any of these platforms.

The shortlist depends on your products, price points, logistics and target regions — that's what the consultation determines. Categories include general marketplaces, specialist/vertical platforms, regional EU champions and global platforms. See the Marketplaces page for an overview.

[PLACEHOLDER: pricing model — to be defined]. Registering your interest is free and carries no obligation. Final pricing will be published at launch.

Yes — Mercadex is aimed at small-to-medium e-commerce sellers. What matters most is that your products have proven demand and you can fulfil additional orders reliably. The consultation will tell you honestly whether now is the right time.

Cross-border selling does involve obligations like VAT registration, EPR schemes and product compliance. Mercadex guides you through understanding what applies to your situation in plain language [PLACEHOLDER: confirm exact advisory scope]. For formal tax or legal advice, we recommend working with a qualified advisor.

[PLACEHOLDER: typical timeline — to be defined]. It depends on how many marketplaces you choose, whether you already have compliant product data, and each platform's own registration review times. We'll give you a realistic estimate during the consultation.

Yes — many sellers start with a single channel. We look at where your existing catalogue has the best fit and build an expansion path from there, whether that's a second general marketplace or a regional platform in a new country.

We review your details, note your regions and channel interests, and keep you updated as Mercadex approaches launch. Interested sellers are prioritised for onboarding capacity. You can withdraw at any time by emailing us.

[PLACEHOLDER: launch date — to be announced]. This site is live ahead of launch to gauge seller interest. Registering ensures you hear first when onboarding opens.